Privacy Policy for Highgrounds BLVD Cannabis Club

Last Updated: [22 September 2024]

At Highgrounds BLVD Cannabis Club, we are committed to protecting your privacy and ensuring that your personal information is handled with care and in accordance with the Protection of Personal Information Act (POPIA) Act No. 4 of 2013. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our club, website, and services.

By using our services or becoming a member, you consent to the terms outlined in this Privacy Policy, including compliance with POPIA requirements.

1. Information We Collect

1. Information You Provide Directly:
   • Registration Information: Name, email address, phone number, physical address, date of birth, and identification documents.
   • Membership Details: Payment information, membership status, and preferences.
   • Communications: Emails, messages, or other communications you send us.
2. Information Collected Automatically:
   • Website Usage Data: Device information, browser type, IP address, pages visited, and actions taken on our website.
   • Cookies and Tracking Technologies: Information collected through cookies to enhance your experience on our website.
3. Information from Third Parties: We may collect information from third parties such as payment processors or marketing partners to supplement your information.

2. How We Use Your Information

Highgrounds BLVD uses your personal information for the following purposes in line with POPIA principles:

• To Process Memberships and Payments: To verify your identity, process transactions, and manage your membership.
• To Provide and Improve Services: To deliver the products and services you request and to improve our offerings.
• To Communicate with You: To send updates, newsletters, and respond to inquiries.
• For Marketing Purposes: To tailor advertisements and marketing communications according to your interests.
• To Comply with Legal Obligations: To adhere to laws, regulations, or legal processes applicable in South Africa.

3. Lawful Basis for Processing Personal Information

1. Consent: You have given consent for processing your personal information for a specific purpose.
2. Contractual Necessity: Processing is necessary to perform a contract you have entered into with us (e.g., membership services).
3. Legal Obligation: Processing is required to comply with legal obligations.
4. Legitimate Interests: We process your information based on legitimate interests, ensuring that such processing does not infringe on your rights and freedoms.

4. How We Share Your Information

• Service Providers: We share information with third-party service providers for payment processing, marketing, website hosting, and data analysis.
• Legal Requirements: We may disclose information to comply with legal obligations or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
• With Your Consent: We will share your information with third parties if you have given explicit consent.

5. Data Security

We take data security seriously and have implemented the following measures to protect your personal information:

• Encryption: Sensitive data is encrypted during transmission using SSL technology.
• Access Controls: Only authorized personnel have access to your personal data, and they are bound by confidentiality agreements.
• Regular Security Audits: We conduct regular security assessments and updates.

Despite our best efforts, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

In accordance with POPIA, we will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights Under POPIA

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information subject to certain legal or contractual restrictions.
• Objection: Object to the processing of your personal information.
• Opt-Out: Withdraw consent for marketing communications or other processing activities.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies in compliance with POPIA to collect information about your interactions with our site. This information is used to personalize your experience, analyze usage, and improve our services.

You may choose to disable cookies through your browser settings, but this may affect certain features of our website.

9. Direct Marketing

In compliance with POPIA, we will only send you marketing communications if you have given us your consent. You have the right to opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements, including POPIA. Any updates will be posted on our website with the “Last Updated” date, and members are encouraged to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information under POPIA, please contact us at:

Highgrounds BLVD Cannabis Club

Email: Info@highgroundsblvd.com

Phone: [Insert Contact Phone Number]

Address: Illovo Junction, 1 Corlett Dr, Illovo, Johannesburg 2146